Robert L. Poe  CNE #6212627                                                                                                                                            238 N. Green Valley Pkwy. # 1036                                                                                                                                                Henderson, Nv. 89014                                                                                                                                                          702-458-6350                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         SUMMARY STATEMENT   For the last ten years I've been working in                                                                                                           ÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ   Field Service, repairing computer hardware                                                                                                                                of all brands and descriptions. Running                                                                                                                                   diagnostics, doing configuration, installing                                                                                                                              and de-installing systems and peripherals.                                                                                                                                I've been certified by Novell as a CNE.                                                                                                                                                                                                                                                                                                                                                                                                                                                                   EXPERIENCE                                                                                                                                                               ÍÍÍÍÍÍÍÍÍÍÍ                                                                                                                                                                                                                                                                                                                                          11/91 --            C.P.R.   Carson, Ca.                                                                                                                                                      ÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ                                                                                                                                                                                                                                                                                                                                Customer Engineer -- Maintained a customer base                                                                                                                           ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ    for which I made necessary                                                                                                                                                hardware repairs including                                                                                                                           problem determination, diagnostics, configuration                                                                                                                         preventative maintainence or essentially what                                                                                                                             ever was need to assure maximum up-time.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      07/89-11/91         X.X.I.  Long Beach, Ca.                                                                                                                                                   ÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ                                                                                                                                                                                                                                                                                                                             Senior Field Engineer --Performed computer hardware                                                                                                                       ÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ   repair for large customer                                                                                                                                                 base. Worked on disk drives                                                                                                                       tape drives, printers, cpu's, crts, cabling, and                                                                                                                          whatever it took to fix the customer's problems.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              03/83-07/89         Data General Corporation   Santa Clara, Ca.                                                                                                                               ÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ                                                                                                                                                                                                                                                                                                          Field Engineer --Worked with customers to maintain                                                                                                                        ÄÄÄÄÄÄÄÄÄÄÄÄÄÄ   extensive harware inventories.                                                                                                                                            Performed various tasks such as                                                                                                                          upgrading, P.M.s, reconfiguration, installation,                                                                                                                          problem determination, and most importantly,                                                                                                                              good rapport with the customer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     EDUCATION                                                                                                                                                                 ÍÍÍÍÍÍÍÍÍ                                                                                                                                                                                                                                                                                                                                           3/93                CNE Certification at New Horizons Computer                                                                                                                                                  Learning Center                                                                                                                     9/82                Certificate for Computer Hardware Repair from                                                                                                                                               CDI   Honor Student 7 of 8 mos.